PRODUCT SUPPORT

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Hand-assembled by our team of in-house master wheelbuilders, Black Inc Wheels are designed to the highest technological standards using the best materials we could get our hands on. Each wheel has passed through a series of rigorous quality control checks and we ensure that they are safe and ready to ride.

We encourage Black Inc owners to check and save all packaging and materials that accompanied the wheels, as we need to know straight away if there was any damage whatsoever to the packing or the packaged goods.

Should you receive the original shipped goods in a damaged condition, whether to the packagaing or to the actual wheels and accompanying parts, please refrain from using the wheels immediately until having contracted your nearest Black Inc agent, or contact us directly at matt@blackinc.cc

We trust you’ll enjoy many hours of riding on a wheelset that represents the cutting edge in road bicycle wheel technology.